1StopBedrooms Reviews

1StopBedrooms has an overall rating of 4.2 based on 245 reviews. Customer feedback on 1StopBedrooms is mixed: 1StopBedrooms reviewers highlight positive aspects like wide selection of furniture, competitive pricing, good customer service and fast shipping, which strongly appeal to budget-conscious shoppers and individuals looking for home furnishings. However, 1StopBedrooms is often criticized for its delivery issues, limited assembly options, occasional quality concerns and unclear return policy.

4.2/5.0

245 reviews

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All 1StopBedrooms Reviews (245)
tommy_Wright77
June 03, 2026
"Warranty got sorted, but I expected faster updates"
I had to file a warranty claim and it did get handled in the end, but it took longer than I expected. I had to follow up a couple of times before the replacement part was finally sent out. Everything worked out, but I definitely thought the response would be quicker and a bit smoother.
Ronny.cubias
May 24, 2026
"Got exactly what I picked"
I ordered from 1stopbedrooms.com and everything showed up exactly how I chose it online. Same color, same size, all the right pieces. I was second-guessing myself a bit after ordering, wondering if I’d picked the right stuff or if something would get mixed up, but nope, it all came in correctly with nothing missing. Happy with how it turned out.
isabel1996
March 29, 2026
"Putting it together was a bit of a hassle"
Delivery went totally fine, no issues there, but wow, assembling the bed took way longer than I thought it would. Maybe I underestimated it, or maybe the instructions could’ve been clearer, I don’t know. Once it was finally together it looked fine, but getting to that point was kind of a pain.
jeff.Mullin
March 11, 2026
"Honestly relieved it was this good"
I was a little nervous ordering a bed frame online, but I’m really glad I went for it. It turned out better than I expected, solid wood, no flimsy or cheap-looking parts, and it actually looks just like the photos. I’ve been using it for a few weeks now and I’m still really happy with it.
LaurenHarlin
March 09, 2026
"Delivery Timing Was a Bit Annoying for Me"
I found the delivery scheduling kind of frustrating because it took longer than I expected, and I really didn’t want to keep rearranging my time around it. Once the date was finally set, they did show up when they said they would, so that part worked out.
Marisol_gladstone79
March 05, 2026
"Pretty solid customer service"
I had a quick question about my order and they got back to me faster than I expected. It did take one extra message to fully sort everything out, but I already had a good feeling about their support and this kind of confirmed it for me. Overall, I’m happy with the help I got.
marthabrown7206
February 20, 2026
"I went with the financing option..."
I went with the financing option, and it made the whole thing a lot easier. I’d been wanting a new bedroom set for a while, and this let me get it without having to pay everything upfront. The process was simple too, which was nice because I didn’t want to deal with anything complicated. Anyway, I’m happy with how it worked out.
Pamela_grier94
January 25, 2026
"The return itself was straightforward, so..."
The return itself was straightforward, so I kind of assumed the refund would show up quickly too. In my head, once the package was sent back, that meant the money would follow right after. It did come through eventually, but it took longer than I was expecting.
DavidBenson
January 23, 2026
"Pretty good experience overall"
I ordered a bedroom set from 1StopBedrooms and overall it was a good experience. The delivery did take a little longer than I was hoping, but I got decent updates along the way, so it wasn’t too stressful. The furniture arrived in good shape and the price felt fair for what I got. I do wish the shipping had been a bit quicker, but I’m happy with the purchase and would probably recommend them if you’re not in a huge rush
JOHNSON
January 11, 2026
"Solid updates the whole way"
I was a little nervous after placing my order because furniture delivery can get confusing fast, but 1StopBedrooms did a good job keeping me in the loop. I got emails when things moved along and when it was time to schedule delivery.
The delivery company called when they said they would too, so I wasn’t stuck wondering what was going on. Everything showed up within the time window they gave me, it was easy. I didn’t have to chase anyone down for answers.
nina_Morris80
January 06, 2026
"Showed up sooner than expected"
I ordered from 1stopbedrooms figuring I’d be waiting a while, but it actually arrived faster than I thought it would. They sent enough updates so I wasn’t left wondering what was going on, and the timing ended up being no problem at all. Nice when a delivery doesn’t turn into a whole thing.
hello_monica253
January 03, 2026
"Super easy to find what I needed??"
I found the bed I wanted really quickly, and checkout was straightforward. who doesn’t love a site that doesn’t make things complicated??
William_helquist96
December 30, 2025
"Went in for a bed frame, fell into a furniture rabbit hole"
I went to 1StopBedrooms just looking for a simple bed frame, and somehow it turned into this whole furniture adventure. One minute I was browsing beds, the next I was deep in sofas, tables, and styles I didn’t even know I wanted. There were so many options and price ranges that it never felt like I was being forced into picking from the same boring few things. It did take me a while to finally decide, but having too many good choices is not the worst problem to have. I’d definitely shop here again.
iris-Stockman
December 16, 2025
"Had an issue at first, but they made it right"
When my dresser showed up, one of the corners was cracked, which was definitely frustrating. I took a few pictures and sent them over, they responded faster than I expected. They shipped out a replacement part and everything ended up working out fine. It wasn’t the smoothest start, but based on how they handled it, I’m happy with the experience overall.
David_dennig01
December 10, 2025
"Good prices, but the quality feels average"
I went with 1stopbedrooms mostly because the price was lower than a few other places I looked at. That was the main thing. I was trying to save a little, and for what I paid, the furniture looks fine. Decent enough. It does what I needed it to do.
But yeah, it doesn’t feel super sturdy or anything. Not terrible, just not something that makes me think it’ll last forever. Maybe it will, who knows. For the price, I’d call it fair. Not amazing, not a regret either.

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1StopBedrooms Q&A

Hi, i'm seeing a lot of 1 star reviews with 'free delivery' actually costing $400. can you comment on the 127 1 star reviews?

brownzebra422
December 23, 2020

“Yes they try to charge extra shipping cost days after you place order and pay in full.”

Dose the bbb know about these *ssholes

organiclion433
October 24, 2020

“I filed a BBB complaint, and I'm not the only one. 1stop responded to them stating my furniture would arrive within a week. All lies. They never once even gave me an estimate on an arrival time. The only estimated time I received was after I ordered it in June, was for mid-July, which I was good with considering it was the height of COVID. I expected some delay, but not over 4 months worth.”

Never mind i read your reviews you are scammers i'm good hope y'all get caught in go to the feds for ripping off people ..l

blackcat152
June 15, 2020

“Glad you did your research, I am dealing with a nightmare with them.”

After my appalling review of 1stop furniture, there are a bunch of short 5 star reviews. slime balls. 6 months- where's my 1657.57 order# 8458254

BrettKuhn
July 14, 2020

“I informed "ClassAction.com -- I'm seeking the refund of $2321. 16. Lawsuit is due, please contact me at 214-402-3965. I'm already complained to BBB, FTC, and on public websites.”

I'm looking to buy a dining table from an ashley furniture collection from 1stopbedrooms. is this real ashley furniture or is it just a knockoff?

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